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Making sure your POS system candidate can handle these new emerging systems is only half of the equation. These features include the ability for customers to use two types of payment, for example, or to allow for returns, special pricing (for sales or special customers), gift cards, and surge pricing.Īnother fast-growing standard is the near-field communications (NFC) transaction, which is an electronic payment system being popularized by mobile giants such as Apple Pay and Google Wallet ( at Google Pay) (Opens in a new window). Once you get past the minimum functionality, then depending on the needs of your business, there are other features that you'll want to look for.
The ability to "dip" these cards means additional or new hardware for which some POS systems charge a bit extra. EMV is the standard that is said to provide more security than the swipe-and-sign tech we've been using for the past decade or so. Some, but not all, also accept "contactless" payment types, such as Amazon Pay or Apple Pay.Īn important factor to note is that the introduction of Europay, MasterCard, and Visa (EMV), or chipped cards, has complicated things somewhat for small vendors. There are a variety of ways that people get paid today and your POS system should handle all of the methods you need, including cash, checks, and credit and debit cards. The point of a good POS system is to let you get paid for products and services. (Image credit: Statista (Opens in a new window)) Most Popular Consumer Payment Methods, 2018-2019 If you're wondering what kinds of payment options your POS should support, consider the chart of popular brick-and-mortar payment methods compiled by market research firm Statista (Opens in a new window) from a consumer survey the firm conducted in March 2019. It's best to have a POS system in place that has payment flexibility built-in rather than having to swap out a new system. Your customers may be primarily using one or two payment methods now, but give how quickly payment options can change, those customers may be asking for new options soon.
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The POS systems we reviewed are predominantly focused on SMBs that sell from one to 25 outlets, although a few may handle up to 100.Īnother important aspect of POS software is broad support for new payment systems. Such functions include replacing inventory, tracking employee productivity, and noting what sells and what doesn't. That's because it's the software that lets you track sales, issue receipts, and perform back-office functions. This means they communicate with back-end accounting software and can handle multiple kinds of payments.ĭespite the cash register motif, however, when people talk about POS systems, they're mostly referring to the software, which could be client-based or cloud-based. While there are several kinds of payment processing solutions available, including credit card readers and various new mobile payment methods, the POS systems we reviewed are full-on cash registers. POS systems now integrate more seamlessly with other back-end applications such as customer relationship management (CRM) and inventory management. Many small to midsize businesses (SMBs) are using these types of cloud-enabled POS services without the need to keep a physical back-end server in multiple locations.
In addition, you can use them with back-end accounting systems and credit card payment processors. They can integrate with mobile devices and cloud services and satisfy the software and hardware requirements of users.
You may think of point-of-sale (PoS) systems as just ordinary cash registers, but they're evolving to do much more. (Opens in a new window) What Is a Point-of-Sale (POS) System?
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